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Privacy Notice

The information below is what is referred to as a ‘Privacy Notice’ which explains how I use and protect your personal information. If you have any concerns or questions regarding how I look after your personal information, please contact me on the contact details at the bottom of this page.

The type of personal information I collect

I currently collect and process the following information:

· Personal identifiers, contacts and characteristics (for example, name and contact details)

How I get the personal information and why I have it

Most of the personal information I process is provided to me directly by you to enable me to carry out my services.

I  use the information that you have given me in order to:

  • provide you with a quote for my services

  • carry out my services

  • send you an invoice for my fees

I may share this information with:

  • third parties to have goods delivered to your address

  • contractors to carry out services I am not able to provide

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting me on the contact details below.

  • I have a contractual obligation.

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How I store your personal information

Your information is securely stored.

I keep your personal information for two years after your last purchase. I will then dispose of your information by deleting electronic records and destroying paper copies.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask me for copies of your personal information.

  • Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask me to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please contact me at the contact details below if you wish to make a request.

How to complain

If you have any concerns about my use of your personal information, you can make a complaint to me at the contact details below.

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113 ICO

website: https://www.ico.org.uk

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